Primeload Trailers LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase a product.
1. Information We Collect
We may collect the following information when you use our website or place an order:
Full name
Phone number
Email address
Billing address
Shipping address
Payment information (processed securely through third-party providers)
We do not store full card details on our servers.
2. How We Use Your Information
We use collected information to:
Process and fulfill orders
Coordinate shipping and delivery
Communicate order updates
Send promotional emails (if subscribed)
Improve website performance
Respond to customer service inquiries
Comply with legal obligations
3. Payment Processing
All card payments are processed through secure third-party payment providers. Primeload Trailers LLC does not directly store or retain full credit or debit card information.
Bank wire payments are handled directly between the customer and their financial institution.
4. Shipping & Service Providers
To complete delivery of your trailer, we may share necessary information (such as name, address, and phone number) with licensed third-party transport carriers.
We may also share information with:
Payment processors
Technology service providers
Legal authorities if required by law
We do not sell or rent personal information to third parties.
5. Cookies & Tracking Technologies
Our website uses cookies and tracking technologies, including:
Google Analytics
Google Ads
These tools help us understand website usage, improve performance, and measure advertising effectiveness.
You may adjust browser settings to refuse cookies; however, certain website functions may be limited.
6. Marketing Communications
We may send promotional emails regarding products, updates, or offers. You may unsubscribe at any time using the unsubscribe link in the email.
SMS communications are used strictly for order-related updates and customer service communications.
7. Data Security
Our website uses secure socket layer (SSL) encryption to protect sensitive information transmitted online.
While we implement reasonable security measures, no online system can guarantee complete security.
8. Data Retention
We retain personal information only as long as necessary to fulfill business, legal, or regulatory obligations.
9. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your data (subject to legal obligations)
Requests may be submitted using the contact information below.
Contact Information
Primeload Trailers LLC
951 State Route 15 Underhill, VT 05489 United States
