Primeload Trailers LLC provides limited warranty coverage on eligible trailers sold through our dealership. Warranty terms vary depending on manufacturer guidelines and whether the trailer is new or used.
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1. Warranty Coverage Period
Warranty coverage ranges from one (1) to two (2) years, depending on the manufacturer and trailer type.
New trailers may carry manufacturer-backed warranties ranging from 1–2 years.
Used trailers may carry limited warranty coverage or no warranty, depending on condition and manufacturer terms.
Warranty details for each trailer will be provided at the time of sale.
2. What Is Covered
The limited warranty covers manufacturer defects in materials and workmanship under normal use and proper maintenance.
Coverage generally applies to:
Structural frame defects
Weld failures
Axle components (manufacturer defect only)
Factory-installed electrical wiring
Factory-installed components
Coverage applies only to defects arising from normal, intended use.
3. What Is Not Covered
The warranty does not cover:
Normal wear and tear
Tires, brake pads, bearings, or consumable components
Cosmetic damage
Rust resulting from environmental exposure or misuse
Improper towing setup
Overloading beyond rated capacity
Negligence or accidents
Unauthorized modifications or alterations
Damage occurring after delivery
Improper use or failure to follow safe towing practices may void warranty coverage.
4. Warranty Claims Process
Customers must report any potential warranty defect promptly after discovery and within the applicable warranty period.
To initiate a warranty claim, contact us with:
Order information
Description of the issue
Supporting photos or documentation
Primeload Trailers LLC reserves the right to inspect the trailer before approving warranty service.
5. Warranty Service
Warranty resolution is handled on a case-by-case basis and may include:
Providing replacement parts
Authorizing repair at an approved service location
Requiring the trailer to be brought to a designated service facility
Approved warranty repairs may include parts and reasonable labor costs as determined under manufacturer guidelines.
6. Non-Transferable Warranty
Warranty coverage applies only to the original purchaser and is non-transferable.
7. Limitation of Liability
Warranty coverage is limited strictly to repair or replacement of defective parts as determined by Primeload Trailers LLC and applicable manufacturer guidelines.
Liability shall not exceed the purchase price of the trailer.
Contact Information
Primeload Trailers LLC
951 State Route 15 Underhill, VT 05489 United States
